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James Walker
2015-02-06 11:57:13 -05:00
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_posts/2005-10-13-goodbye-sweet-powerbook.md
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---
---
layout: post
title: goodbye sweet powerbook
created: 1129187274
permalink: blog/walkah/goodbye-sweet-powerbook
tags:
permalink: blog/walkah/goodbye-sweet-powerbook/
tags:
- mac os x
---
<p>i've been meaning to post this for a few days: it looks like my beloved 12" powerbook is destined for early retirement. a careful search of my "blog memory" reveals that "pollock" (as I'd named it) was just over <a href="http://walkah.net/blog/walkah/powerbook-shipped" title="powerbook shipped">two years old</a>. the problem started a week ago, when I started experiencing frequent kernel panics (if you've never seen mac os x's 4-language screen of death - it's not a happy place)....</p>
@@ -21,8 +21,8 @@ Latest crash info for cpu 0:
Exception state (sv=0x3C191500)
PC=0x00A31B24; MSR=0x00009030; DAR=0x3D38134E; ...
Backtrace:
0x00A31C20 0x00A187DC 0x00A32AB8 0x00A132C8 0x005C04FC 0x005BB9AC
0x005BBE6C 0x005BBD14 0x0003C738 0x000A9694
0x00A31C20 0x00A187DC 0x00A32AB8 0x00A132C8 0x005C04FC 0x005BB9AC
0x005BBE6C 0x005BBD14 0x0003C738 0x000A9694
Kernel loadable modules in backtrace (with dependencies):
com.apple.GeForce(4.0.6)@0xa12000
</pre>
@@ -31,7 +31,7 @@ Latest crash info for cpu 0:
<p>(i actually typed that code from memory). feeling that I was armed with enough information to address an apple tech - and knowing that my laptop was outside the standard warranty period - I called my local apple service shop. The guy on the phone said he wasn't a tech and had no idea what was involved to fix that error - and that the service department was a week behind. *sigh*</p>
<p>so, i called apple's 800 service number. the guy on the phone was fairly helpful - he seemed to appreciate that I'd at least done my homework - and he suggested that apple had a flat rate service fee of $300-something dollars (US) and that in a roughly 2 week period they could return a working laptop. i thought to myself, "that's nice, but I'd really like to have my laptop sooner". so i asked the guy if the <a href="http://walkah.net/blog/walkah/apple-store-yorkdale-first-in-canada">apple store yorkdale</a> would be able to do the repair - for the same rate. he said "yes".</p>
<p>on saturday sandi and I headed to the mall, waited in line at the "genius bar" and - armed with my error code - i pulled out my powerbook and explained the situation. after some digging, the "genius" made a nasty looking face... *apparently* on the powerbook errors in the video ram (which he confirmed this was) - are treated as a logic board replacement. essentially, to repair it they would replace the entire logic board and charge me $1400 CAD (plus tax)!!!! AND it was going to take them a week to get the part in!</p>
<p>on saturday sandi and I headed to the mall, waited in line at the "genius bar" and - armed with my error code - i pulled out my powerbook and explained the situation. after some digging, the "genius" made a nasty looking face... *apparently* on the powerbook errors in the video ram (which he confirmed this was) - are treated as a logic board replacement. essentially, to repair it they would replace the entire logic board and charge me $1400 CAD (plus tax)!!!! AND it was going to take them a week to get the part in!</p>
<p>i mentioned the flat rate fee - and the "genius" responded that they do in fact offer that, but basically when the powerbook got to the apple techs in california, I would have received a notice that there were going to be additional charges. can't argue with a genius, right?</p>
@@ -39,4 +39,4 @@ Latest crash info for cpu 0:
<p>i've spent some time sobbing ... i've also been trying to get my brother's old dell inspiron 2650 in a workable state (more on that later). it looks like my best bet will be to eventually replace my powerbook - but i need to do some saving and decide what exactly i want to do next...</p>
<p>please if you have suggestions / recommendations / condolences - leave a comment. free beer to anyone who knows a simple/cheap fix that I've been unable to dig up :)</p>
<p>please if you have suggestions / recommendations / condolences - leave a comment. free beer to anyone who knows a simple/cheap fix that I've been unable to dig up :)</p>